I-VIVO Shipping Policies
Order Processing Time
All orders are processed within 1-2 business days. Orders are only processed on business days, Monday through Friday, excluding holidays.
Shipping Methods and Delivery Times
We offer various shipping options, including Standard, Expedited, and International shipping. Delivery times vary based on the method and location. See below for estimated times:
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-3 business days
- International Shipping: 7-14 business days
Shipping Costs
Shipping costs are calculated at checkout based on the shipping method and delivery location.
International Orders
We ship to many countries worldwide. All international orders may be subject to customs duties and taxes, which are the responsibility of the customer.
Order Tracking
Once your order ships, you will receive tracking information to monitor its progress. Please note that it may take up to 24 hours for tracking updates.
Lost or Stolen Packages
I-VIVO is not responsible for lost, stolen, or damaged packages once they have been shipped. For assistance, please contact the carrier directly.
Returns and Exchanges
We want you to be completely satisfied with your purchase. Please refer to our Return Policy for instructions on how to return or exchange items.